Please note that in order to start using the platform you need to create a new account. You cannot log in using the same credentials as for your Synapse account.

How do I start a training module?

1. Select "The Patient Engagement Industry Training" and "Add to training plan"

2. Click on "Start course"

How do I navigate through a training module?

1. At the end of every screen, continue by clicking "Complete and continue" at the bottom of the page. Only then your progress will be saved. 
2. It is not possible to skip lessons.
3. Click on the + signs in the interactive visuals to get the additional information and/or examples. The course will resume where you left off.
4. At the end of the quiz, you will be able to download your training certificate.

Do you need support from our team?

Please send us an email at and let us know how we can help you.